Contact
Two channels, one human behind them.
By email
For anything that needs a written trail: payment, balance, refund, reproducible bug. Answered within 24 to 48 h.
[email protected]By Telegram
For a quick question about using the product. No sensitive data in the thread: Telegram is not end-to-end encrypted on this channel.
@FraudGPTsupportWhat to include
- ›Your anonymous ID (visible in the app, four blocks).
- ›The payment reference if the subject involves a purchase.
- ›The steps to reproduce, if it is a bug.
What we cannot do
Recover a balance without an ID and a payment reference. Answer in prose a question the FAQ already covers. Send a refund to a crypto address that did not pay.